Refund policy

At Rasberry Fashions, each outfit is custom-made with precision and attention to detail. Due to the personalized nature of our designs, all sales are final, and we do not accept returns or exchanges for any reason, including color , fabric or design preferences.

Alteration Policy

However, we understand that minor size adjustments may be required. We are happy to provide alterations for sizing issues to ensure your outfit fits you , subject to feasibility. Please contact us within 48 hours of delivery to discuss alteration options.

- Alterations are available only for sizing concerns and are not applicable for design changes.
- Any alteration requests after 48 hours of delivery will not be accepted.
- Alteration costs (if applicable) and additional shipping charges will be borne by the customer.

Damaged or Incorrect Products If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at Rasberryfashions@gmail.com or via WhatsApp at +91 9867162562. Provide clear images and details of the issue, and our team will review the matter.

Important Notes:
No returns or exchanges are allowed once a product is sold. We do not entertain exchanges based on color, fabric, or design preferences. Please read product descriptions carefully before purchasing. All products undergo a rigorous quality check before shipping.
We recommend recording a video while unboxing your parcel to report any transit-related damage. If a damage claim is approved, the item must be returned unused, unwashed, and with all original tags intact. For any concerns, feel free to reach out to us at Raspberryfashions@gmail.com or +91 9867162562.

Refund Policy

At Raspberry Fashions, we do not offer refunds as all our garments are made to order. However, we provide an exchange option under specific conditions to ensure customer satisfaction.

Exchange Policy

We offer a 7-day exchange policy from the date of delivery. To be eligible for an exchange, your item must meet the following conditions:

- The item must be in the same condition as received – unworn, unused, with original tags, and in its original packaging.
- A valid receipt or proof of purchase is required.
- Exchanges are subject to product availability.

If the required product is unavailable for exchange, we will issue a store credit that can be used for future purchases.

How to Initiate an Exchange

To start an exchange, please contact us at RaspberryFashions@gmail.com
Once your request is approved, we will provide further instructions.

You will need to send the item to the following address:
Shop No.9, Bhagyashree Apartment, Dr. Ambedkar Road, Opp. Arihant Bank, Mulund-W, Mumbai 400080

- Items sent back without prior approval will not be accepted.
- Customers will be responsible for the return shipping costs unless the item received was incorrect or defective.

Exceptions / Non-Returnable Items

- Customized or made-to-measure garments are not eligible for exchange.

- Sale items and gift cards are non-exchangeable and non-refundable.

Important Notes:

No returns or exchanges are allowed once a product is sold.

We do not entertain exchanges based on color, fabric, or design preferences. Please read product descriptions carefully before purchasing.

All products undergo rigorous quality checks before shipping.

We recommend recording an unboxing video to report any transit-related damage.
 If a damage claim is approved, the exchange process will begin only after we receive and inspect the returned item.

For any concerns, feel free to reach out to us:

Email: RaspberryFashions@gmail.com
Phone: +91 98671 62562
Address: Shop No.9, Bhagyashree Apartment, Dr. Ambedkar Road, Mulund West, Mumbai 400080

Thank you for choosing Raspberry Fashions! Your trust in our craftsmanship means the world to us.